I have this thing about packaging. Packaging can be an afterthought, and it’s rare that a company really engineers their packaging (Apple is a rarity here). I think poor packaging can be forgiven up to a point. Sure, there’s an expense involved in reengineering a package if there’s a problem, so it’s rare that a company is going to spend the time and energy to rework it.
Here’s the thing. Your package is your first impression. If it’s hard to get your product out of the package (or even worse, if you ruin the product), then you’re hurting your brand imaging. Packaging is advertising.